Privacy Policy

1. Introduction and Scope

weekph ("we," "us," "our," or the "Company") is committed to protecting the privacy and security of personal information provided by our players. This Privacy Policy explains how weekph collects, uses, discloses, and safeguards personal data when you access or use our online casino and sports betting platform located at https://weekph.cam, including our mobile applications and related services (collectively, the "Platform").

This Privacy Policy applies to all users of the weekph Platform, including registered players and casual visitors. By accessing or using our Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with our privacy practices, you must not use the Platform.

weekph operates in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and adheres to international best practices for data protection and privacy. We are committed to transparency in our data handling practices and respect your rights as a data subject.

This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy, which govern your use of the Platform. In the event of any conflict between this Privacy Policy and other policies, this Privacy Policy shall prevail with respect to privacy matters.

2. Information We Collect

weekph collects various types of personal information to provide, maintain, and improve our services. The information we collect falls into several categories:

2.1 Information You Provide Directly

When you register an account or use our services, you voluntarily provide the following personal information:

• Account Registration Data: Full legal name, date of birth, gender, residential address in the Philippines, email address, mobile phone number, and username/password
• Identity Verification Documents: Government-issued identification (Philippine passport, driver's license, UMID, or national ID), proof of address documents (utility bills, bank statements), and selfie photographs for identity verification
• Financial Information: Payment method details including GCash mobile number, Maya account information, bank account details, cryptocurrency wallet addresses, and transaction history
• Communication Data: Information you provide when contacting customer support, including chat transcripts, email correspondence, phone call recordings, and feedback submissions
• Voluntary Information: Marketing preferences, gaming preferences, VIP program participation data, and survey responses

2.2 Automatically Collected Information

When you access or use the weekph Platform, we automatically collect certain technical and usage information:

• Device Information: Device type, operating system, browser type and version, mobile device identifiers, screen resolution, and device settings
• Connection Data: IP address, internet service provider, geographic location (city and province level), and connection timestamps
• Usage Data: Pages visited, games played, bet history, deposit and withdrawal transactions, session duration, click patterns, and feature utilization
• Geolocation Data: Precise or approximate geographic location when you access our Platform via mobile applications (with your permission)
• Cookie and Tracking Data: Information collected through cookies, web beacons, and similar tracking technologies (detailed in Section 6)

2.3 Information From Third-Party Sources

We may receive information about you from third-party sources to verify your identity, prevent fraud, and comply with legal obligations:

• Identity verification services that confirm the accuracy of personal information you provide
• Payment processors (GCash, Maya, banks) that provide transaction confirmation and fraud detection data
• Credit reference agencies and fraud prevention databases (where legally permitted)
• Public databases and social media platforms (only for verification and fraud prevention purposes)
• Affiliated gaming operators if you have accounts with partner platforms (only with your explicit consent)

3. How We Use Your Personal Information

weekph processes your personal data for specific, legitimate purposes in accordance with Philippine data protection laws. We use the information we collect for the following purposes:

3.1 Service Provision and Account Management

• Creating and maintaining your weekph player account
• Processing deposits, withdrawals, and other financial transactions
• Providing access to casino games, sports betting, and other gaming services
• Managing bonuses, promotions, and VIP rewards programs
• Communicating with you about your account, transactions, and service updates
• Providing customer support and responding to inquiries

3.2 Legal and Regulatory Compliance

• Verifying your identity and age (21+ requirement in the Philippines)
• Complying with Philippine gaming regulations and licensing requirements
• Meeting Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations
• Preventing fraud, collusion, money laundering, and other illegal activities
• Maintaining records required by law and regulatory authorities
• Responding to legal requests from government authorities and law enforcement

3.3 Security and Fraud Prevention

• Detecting and preventing fraudulent activities, account abuse, and bonus abuse
• Monitoring gameplay for suspicious patterns and collusion
• Protecting the integrity of our games and platform
• Investigating violations of our Terms & Conditions
• Implementing responsible gaming measures and self-exclusion programs

3.4 Marketing and Communications (With Your Consent)

• Sending promotional offers, bonuses, and special deals (only if you opt in)
• Providing personalized gaming recommendations based on your preferences
• Sending newsletters, tournament announcements, and platform updates
• Conducting surveys and requesting feedback to improve our services

You may opt out of marketing communications at any time by clicking the unsubscribe link in emails, adjusting your account settings, or contacting customer support.

3.5 Platform Improvement and Analytics

• Analyzing usage patterns to improve platform functionality and user experience
• Developing new games, features, and services
• Conducting statistical analysis and market research
• Testing new technologies and security measures
• Troubleshooting technical issues and optimizing platform performance

4. How We Share Your Information

weekph does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the limited circumstances described below:

4.1 Service Providers and Business Partners

We share personal data with trusted third-party service providers who assist us in operating the Platform:

Service Provider Type	Purpose of Data Sharing	Data Categories Shared
Payment Processors	Processing deposits and withdrawals	Name, account details, transaction amounts
Identity Verification Services	KYC compliance and age verification	Name, ID documents, address, date of birth
Game Providers	Providing casino games and sports betting	User ID, gameplay data, bet history
Cloud Hosting Services	Data storage and platform infrastructure	All data types (encrypted storage)
Customer Support Tools	Providing player assistance	Contact details, account info, chat history
Analytics Providers	Platform performance and user experience	Usage data, device info (anonymized)

All third-party service providers are contractually obligated to protect your data and use it only for the purposes specified by weekph. We conduct due diligence to ensure service providers maintain adequate data protection standards.

4.2 Legal and Regulatory Authorities

We may disclose your information to government authorities, regulators, and law enforcement when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations, court orders, or regulatory requirements
• Cooperate with Philippine gaming regulators and licensing authorities
• Respond to lawful requests from law enforcement agencies
• Prevent or investigate suspected fraud, money laundering, or illegal activities
• Protect the rights, property, or safety of weekph, our players, or the public

4.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, or sale of all or substantially all of weekph's assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change and provide you with choices regarding your data.

4.4 With Your Consent

We may share your information with third parties when you have given explicit consent for such sharing, such as when participating in joint promotions with partner brands or when you connect your account to third-party services.

5. Data Security Measures

weekph takes the security of your personal information seriously and implements comprehensive technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of data:

5.1 Technical Security Measures

• Encryption: All data transmitted between your device and our servers is protected using 256-bit SSL/TLS encryption, the same technology used by major banks
• Secure Data Centers: Personal data is stored in secure data centers located in the Philippines with 24/7 physical security, fire suppression systems, and environmental controls
• Firewall Protection: Advanced firewall systems monitor and filter network traffic to prevent unauthorized access
• Intrusion Detection: Real-time monitoring systems detect and respond to security threats and suspicious activities
• Data Encryption at Rest: Sensitive data including passwords and financial information is encrypted when stored in our databases
• Regular Security Audits: Independent security firms conduct periodic audits and penetration testing to identify vulnerabilities

5.2 Organizational Security Measures

• Access Controls: Personal data is accessible only to authorized employees who need it to perform their job functions
• Employee Training: All staff members receive regular training on data protection, privacy, and security best practices
• Confidentiality Agreements: Employees and contractors are bound by confidentiality obligations regarding player data
• Incident Response Plan: We maintain a comprehensive plan to respond quickly to any data breach or security incident
• Data Minimization: We collect and retain only the personal data necessary for legitimate business purposes

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and should immediately notify us if you suspect unauthorized access to your account.

6. Cookies and Tracking Technologies

weekph uses cookies, web beacons, and similar tracking technologies to enhance your experience on our Platform, analyze usage patterns, and deliver personalized content.

6.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, keep yo u logged in, and provide essential website functionality.

6.2 Types of Cookies We Use

• Essential Cookies: Required for basic Platform functionality including account login, session management, and security features. These cannot be disabled.
• Performance Cookies: Collect anonymous data about how visitors use the Platform, helping us improve performance and fix technical issues.
• Functionality Cookies: Remember your preferences such as language settings, favorite games, and display options to enhance your user experience.
• Analytics Cookies: Help us understand user behavior through tools like Google Analytics, allowing us to optimize the Platform and develop new features.
• Marketing Cookies: Track your activity across websites to deliver personalized advertising (only with your consent). You can opt out of marketing cookies through your browser settings.

6.3 Managing Cookie Preferences

You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies, though this may affect Platform functionality. To opt out of third-party advertising cookies, you can visit industry opt-out pages such as the Digital Advertising Alliance or Network Advertising Initiative websites.

7. Your Privacy Rights

Under the Data Privacy Act of 2012 and international data protection standards, you have the following rights regarding your personal information:

7.1 Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format within thirty (30) days of your request.

7.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data. You may update most account information directly through your account settings, or contact customer support for assistance.

7.3 Right to Erasure

You may request deletion of your personal data, subject to legal and regulatory retention requirements. Note that we must retain certain data for compliance with gaming regulations, AML laws, and tax obligations even after account closure.

7.4 Right to Restrict Processing

You can request that we limit how we use your personal data in certain circumstances, such as when you contest the accuracy of data or object to processing.

7.5 Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format and transmit it to another service provider where technically feasible.

7.6 Right to Object

You can object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests by providing specific reasons related to your situation.

7.7 Right to Withdraw Consent

Where we process your data based on consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing conducted prior to withdrawal.

7.8 How to Exercise Your Rights

To exercise any of these rights, contact our Data Protection Officer at [email protected] with "Privacy Rights Request" in the subject line. We will respond to your request within thirty (30) days. You may also file a complaint with the Philippine National Privacy Commission if you believe your privacy rights have been violated.

8. Data Retention

weekph retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations:

• Active Accounts: Personal data is retained for the duration of your account relationship with weekph plus any period required by law.
• Closed Accounts: After voluntary account closure, we retain identity verification documents, transaction records, and gameplay history for seven (7) years to comply with Philippine gaming regulations, AML laws, and tax requirements.
• Marketing Data: If you opt out of marketing communications, your contact information is retained on a suppression list to ensure we do not contact you again.
• Self-Excluded Players: Records of self-exclusion are retained permanently to prevent reopening of accounts and ensure responsible gaming protections.
• Inactive Accounts: Accounts with no activity for three (3) years may be closed and data archived in accordance with regulatory requirements.

After applicable retention periods expire, personal data is securely deleted or anonymized so that it can no longer identify you.

9. Children's Privacy

The weekph Platform is not intended for individuals under the age of twenty-one (21) years. We do not knowingly collect personal information from minors. By using the Platform, you represent that you are at least 21 years old.

If we become aware that we have inadvertently collected personal data from a person under 21, we will immediately delete that information and close the associated account. If you believe we have collected information from a minor, please contact us immediately at [email protected].

Parents and guardians are encouraged to monitor their children's internet usage and prevent access to online gambling sites. weekph supports tools and browser filters that can block access to gambling websites.

10. Changes to This Privacy Policy

weekph reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of material changes through one or more of the following methods:

• Email notification to the address associated with your account
• Prominent notice on the Platform homepage or login screen
• In-app notification when you next access your account

The "Last Updated" date at the top of this Privacy Policy indicates when changes were last made. Your continued use of the Platform following notification of changes constitutes acceptance of the revised Privacy Policy. If you do not agree with the changes, you must stop using the Platform and may request account closure.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.